Monthly Archives: February 2018
We are proud to launch our new online order processing system for our tent division! Tent customers can use RainierTent.com to place new orders, check on the status and tracking of existing orders, print order confirmations, and view order history.
The new online catalog is connected to Rainier’s Enterprise Resource Planning (ERP), so orders placed go directly into production without any additional order entry. This saves time in order processing, accelerates delivery, and minimizes errors.
The site features the industry’s first dynamic product configurator, where complete custom-built tents can be ordered online, with a visual of the tent being configured. The store includes complete tent kits, parts and accessories, as well as Baytex Liners, which we are the exclusive distributor of in North America.
We’ve launched similar order processing systems for some of our other business units, to great success. “Our customers enjoy the ease of ordering online and receive their orders more quickly. Since we don’t have to transpose their orders into our operations system, errors are down and customers are happier. It’s a win-win!” said COO David Traub.
The tent configurator will be demonstrated at The Rental Show in New Orleans at booth #317, on February 19th, 20th, and 21st. In addition, we’ll host two 30 minute webinars on February 13th and February 27th at 1:00pm EST/10:00am PST. Contact email@example.com to register.